Sales Specialist

Company Description GuavaSure is India's dedicated pet wellness platform, designed for people who see their pets as family and want care that never compromises. The company brings together free clinic visits, emergency support, wellness care credits, and access to comprehensive pet insurance , all in one place. GuavaSure focuses on clear, reliable coverage with no confusing fine print or fragmented services. Built for dog, cat, and other pet parents across India, the platform aims to ensure no one is caught off guard when their pet needs urgent or ongoing care. GuavaSure is committed to raising the bar for pet wellness and insurance in India and is actively building a trusted ecosystem for pet families.

Role Description This is a full-time Sales Specialist role based in Bengaluru in a hybrid setup, The Sales Specialist will engage prospective and existing customers, understand their pet care needs, and recommend appropriate GuavaSure wellness and insurance solutions. Responsibilities include managing the sales pipeline and following up on leads generated through marketing and partner channels. The role involves delivering excellent customer service, answering product and coverage questions clearly, and ensuring a smooth onboarding experience for new members. The Sales Specialist will also track performance against targets, maintain accurate records in the CRM, and collaborate with marketing, operations, and customer support teams to refine sales processes and member experience.

Qualifications

Strong Communication and Customer Service skills to explain products clearly, handle questions with empathy, and build trust with diverse customers.

Proven Sales experience with the ability to meet or exceed targets and convert leads into long-term members.

Experience or interest in Training and Sales Management, including mentoring peers, sharing best practices, and supporting team performance.

Comfort using digital tools and CRM systems, with strong organizational and time-management abilities.

Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience).

Background in insurance, health-tech, or pet care industries is an advantage, as is genuine interest in animal welfare and pet wellness.

Ability to work effectively in a hybrid environment in Bengaluru, collaborating across functions in a fast-growing startup.

Work directly with the founders — not layers of management. You'll have a seat at the table, share ideas, influence decisions, and see your impact in real time.

Grow fast with us — whether you're passionate about sales, partnerships, customer success, or startups in general, you'll get exposure beyond your job title and plenty of opportunities to learn.

Pet-friendly culture — we're building GuavaSure because we genuinely care about pets and the people who love them.

If you're someone who loves talking to people, enjoys solving problems, thrives in a fast-moving startup environment, and wants to be part of building something from the ground up, we'd love to meet you.