US Sales Associate Job Description
Overview:
The Sales Associate is the primary point of contact for customers in a retail environment, responsible for providing excellent customer service, driving sales, and maintaining the appearance of the sales floor.
Key Responsibilities:
- Customer Engagement: Greet and interact with customers in a friendly and professional manner to create a welcoming environment.
- Sales & Product Knowledge: Understand customer needs, recommend appropriate products, explain features and benefits, and use suggestive selling or upselling techniques to maximize sales.
- Transaction Processing: Operate the Point-of-Sale (POS) system, process payments, handle returns and exchanges, and maintain accurate financial records.
- Merchandising & Inventory: Restock shelves, arrange product displays, ensure the sales floor is clean and organized, and assist with inventory counts.
- Goal Achievement: Work with the sales team to meet or exceed daily and monthly sales targets.
- Issue Resolution: Address customer inquiries and complaints professionally and in a timely manner, escalating issues to management when necessary.
Required Skills & Qualifications:
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Basic math skills for handling transactions.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Customer-focused approach and a positive attitude.
US Business Development (BD) Associate Job Description
Overview:
The Business Development Associate plays a pivotal role in driving company growth by identifying new market opportunities, generating leads, and fostering long-term strategic relationships with potential clients and partners. This role often works closely with marketing and sales teams on high-level strategy rather than direct, day-to-day consumer sales.
Key Responsibilities:
- Market Research & Strategy: Conduct thorough market research to identify trends, new business opportunities, and competitor activities.
- Lead Generation & Prospecting: Identify and qualify potential clients through outbound calls, emails, networking events, and platforms like LinkedIn.
- Relationship Building: Cultivate and maintain strong relationships with prospective and existing clients to ensure long-term partnerships and satisfaction.
- Sales Support: Assist in preparing business plans, sales pitches, presentations, and proposals to help the sales team close deals.
- Data Management & Reporting: Use CRM software (e.g., Salesforce, HubSpot) to track all sales activities, manage the pipeline, and generate reports for management review.
- Collaboration: Work cross-functionally with marketing, sales, and product teams to align strategies and ensure seamless execution of growth initiatives.
Required Skills & Qualifications:
- Bachelor's degree in Business, Marketing, or a related field (preferred).
- Proven experience in sales or a related business development role.
- Strong analytical and problem-solving skills to interpret sales data and market trends.
- Excellent written and verbal communication, negotiation, and presentation skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Proactive, goal-oriented mindset with the ability to manage multiple projects concurrently.
