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Cummins India

Sales Operations Coordinator - Level II

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Job Description

Description

Job Summary

Supports the sales force and channel partners through accurate reporting, system administration, payment tracking, and internal/external data analysis. Executes defined processes under limited supervision to ensure smooth sales operations, timely financial documentation, and effective communication with the sales team and channel partners.

Key ResponsibilitiesChannel Partner & Financial Support

  • Share Order Board and Payment Sheets with Channel Partners as per defined schedules.
  • Ensure all payments received are booked within 24 hours in the system.
  • Act as the single point of contact for the zonal sales team regarding credit notes, account statements, and payment-related queries.
  • Maintain accurate financial documentation and support reconciliation activities as needed.

Reporting

  • Consolidate and distribute repetitive, well-documented sales reports under limited supervision.
  • Gather and consolidate data using prescribed templates to support forecasting and planning activities.

System Administration

  • Perform repetitive and ad-hoc tasks in sales systems and tools such as Salesforce, WWSPS, BMS, and the Cummins Portal.
  • Periodically review and validate user-entered data to ensure accuracy and completeness.

Data Analysis (Internal & External)

  • Conduct ad-hoc and repetitive analyses using external sources (e.g., Polk, Dodge, RigDig).
  • Research assigned opportunities using secondary research methods and share findings with the sales team.
  • Compile competitor information from varied sources under limited supervision.
  • Execute internal sales analyses (e.g., variances, projections, costing, bundling) following structured and well-documented processes.

Responsibilities

Education, Licenses & Certifications

  • High school diploma or certificate of secondary education, or equivalent experience as allowed by relevant regulations.
  • This position may require licensing for compliance with export controls or sanctions regulations.

Competencies

  • Action Oriented: Works with urgency and energy to meet deadlines.
  • Collaborates: Builds strong partnerships to achieve shared objectives.
  • Communicates Effectively: Delivers clear and effective communication tailored to various audiences.
  • Self-Development: Actively seeks opportunities to grow through formal and informal learning.
  • Data Analytics: Interprets qualitative and quantitative data to support data-driven decisions.
  • Project Schedule Management: Follows defined schedules and tools to meet timelines.
  • Adapts to Target Audience: Explains information in a simple, understandable way for sales teams and partners.
  • Integrates Customer Perspective: Uses customer and channel feedback to enhance sales effectiveness.
  • Values Differences: Appreciates diverse perspectives and drives an inclusive work environment.

Qualifications

Experience

  • Requires some work experience and intermediate-level knowledge gained through training or on-the-job experience.
  • Experience in sales support, channel operations, or basic financial administration is preferred.

Knowledge & Skills

  • Understanding of sales operations, channel partner processes, and payment workflows.
  • Ability to manage documentation such as order boards, payment sheets, credit notes, and account statements.
  • Basic financial accuracy skills for timely booking of payments.
  • Familiarity with sales systems and tools (e.g., Salesforce, WWSPS, BMS, Portal).
  • Strong coordination and communication skills to support sales teams and channel partners effectively.

Job Sales

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Office

ReqID 2422373

Relocation Package No

100% On-Site No

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About Company

Job ID: 138607111