Job Title:
Sales Operations Analytics Consultant Job Description
Bangalore/Pune - (Hybrid)
- Our Journey at Concentrix + Web help Starts Here:
- At Concentrix + Web help, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without you!
- If you have an interest in improving business performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
- Are you ready to reimagine the world
- Are you bold in your decisions, and do you have contrarian views on how to run a business
- Are you fanatical in your pursuit to continue improving your capabilities
- Concentrix + Web help provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
- Job Profile: Sales Operations Consultant
What you will do:
We are seeking a dynamic and experienced Sales Operations Consultant to join our team. Reporting to the Senior Director of Sales Operations, this role will partner closely with the sales organization to drive operational excellence and transformation, analytics and insight, efficiency, and strategic alignment.
Responsibilities:
Operational Execution:
- Collaborate with Sales leaders to develop and execute tactical and strategic
- initiatives that enhance the overall effectiveness and efficiency of the Sales
- organization.
- Partner with cross-functional teams, including Sales, Marketing, Product, and
- Finance, to ensure outcomes, alignment and collaboration on key initiatives.
- Sales Transformation:
- Identify and quantify/qualify opportunities to drive significant improvement
- against key metrics/outcomes.
- Implement solutions working across multiple levels and functions of the
- business with solid PPM fundamentals and strong governance.
- Control and prioritize opportunities and manage expectations of transformation
- portfolio within hierarchy and across the business.
- Partner with enablement to ensure seamless rollout of changes to impacted
- business areas.
Analytics and Insight:
- Establish and maintain robust data analytics and reporting capabilities to track
- key performance metrics and provide actionable insights.
- Develop and deliver regular reports and presentations to senior leadership,
- highlighting key insights and recommendations.
What you will bring:
- Bachelor's degree
- 4+ years of experience in Sales/Revenue Operations or related field, with a focus
- on operational excellence, transformation and strategy.
- Proven ability to identify, quantify/business case and implement impactful
- transformation.
- Strong analytical and quantitative skills, with experience in data analysis and
- reporting.
