Sales Marketing Coordinator

Sales Coordinator - IT Sales & Services

Skills: IT Hardware/Software knowledge, Understanding customer needs,

Location : Coimbatore

Experience : 1 + Years

Pay: 15,000 - 18,000 per month

Role Description

This is a full-time, on-site role for a Sales Coordinator located in Coimbatore. The Sales Coordinator will be responsible for day-to-day tasks including sales coordination, customer service, and communication. The role involves managing sales operations, maintaining customer relationships, and coordinating with the sales team to ensure seamless operations and customer satisfaction.

Professional attitude and appearance.

• Excellent communication skills
• Exp. in Software/ IT Hardware industrial /Automation Sales & Services
• Good knowledge of social media platforms, trends, and best practices.
• Hands-on experience with instagram, YouTube, LinkedIn, and emerging platforms
• Greet and assist visitors in a professional manner.
• Manage front desk operations and maintain a welcoming environment.
• Handle Service calls follow-up Emails & queries efficiently.
• Coordinate Services calls, appointments, meetings, and office schedules.
• Maintain records and update databases as required.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Proficiency with CRM tools and SAP or similar ERP systems for managing orders
• Maintaining the database of the customers on a regular basis into CRM.
• Suggesting solutions based on customers needs and requirements.

Providing excellent customer service, responding to client feedback and complaints, and making management aware of any issues

• Technical Graduate background added advantage
• 1-2 years of proven experience