Job Requirements
About the Role
As a
Sales Manager Used Two-Wheeler Loan , you will be responsible for scaling the two-wheeler lending business within a designated area. The role focuses on acquiring customers, growing the asset base, and delivering banking solutions in a cost-efficient and technology-driven manner. You will collaborate closely with cross-functional teams including Product, Operations, Sales, IT, Credit, and BIU to ensure a seamless customer experience and position IDFC FIRST Bank as the preferred banking partner.
Key Responsibilities
Primary Responsibilities
- Acquire customers for used two-wheeler loans within the identified segment and generate references from the designated catchment area.
- Grow the Assets Under Management (AUM) base for two-wheeler lending solutions while meeting revenue, cost, profitability, and portfolio quality targets.
- Collaborate with the Product Head Two-Wheeler Loans to deliver best-in-class funding solutions and ensure key DSTs are appropriately incentivized.
- Ensure portfolio quality by minimizing delinquencies and rejections.
- Monitor and adapt to changing market trends and develop channels for business acquisition.
Secondary Responsibilities
- Provide high-quality customer service and design a fulfilling customer journey that leads to customer delight.
- Promote IDFC FIRST Bank as the primary banking partner for customers.
- Ensure adherence to internal compliance and regulatory frameworks across the business.
- Maintain extensive knowledge of retail asset products and operations.
What We Are Looking For
Education
- Graduation: Any discipline
- Post Graduation (preferred)
Experience
- Minimum 2 years of relevant experience in retail lending or financial services, preferably in two-wheeler or vehicle loans.
Skills and Attributes
- Excellent verbal and written communication skills in English are essential.
- Ability to identify and respond to market trends and customer needs.
- Excellent collaboration and stakeholder management skills.
- Customer-centric mindset with a focus on delivering superior service.
- Compliance-oriented with a commitment to regulatory standards.
- Results-driven with a focus on portfolio quality and business growth.
