Sales Manager

Title - Sale Manager (Medtech & Service Industry Mandate)

Experience - 9 to 13yrs

Location - Pune

Job Description

We are seeking a dynamic and results-driven Sales Manager to join our team. As a Sales Manager at SJML, you will play a pivotal role in nurturing and expanding relationships with our existing clients while identifying and pursuing new opportunities for growth. Your exceptional communication, strategic thinking, and customer-centric approach will be essential in delivering superior service to our valued clients.

Roles & Responsibility

• Relationship Management: Build and maintain strong, long-term relationships with key clients.
• Customer Centricity: Work closely with Project Teams to track progress on Client Projects. Ensure that the milestones are being achieved through timely and high-quality delivery as per the plan. Proactively highlight any dependencies, risks, or bottlenecks in advance for timely resolution. Escalate any issues and concerns promptly, maintaining a high level of client satisfaction.
• Account Growth: Identify opportunities to upsell and cross-sell our CDMO services to existing clients, ensuring revenue growth and customer satisfaction.
• Lead Generation & Business Growth: Drive new business growth by leveraging market intelligence, customer insights, industry networks, strategic prospecting, and smart lead generation to develop a strong pipeline of qualified opportunities, acquire strategic accounts, and build long-term customer relationships that contribute to sustained revenue growth in the medical device and healthcare manufacturing sector.
• Needs Assessment: Understand client's business objectives, challenges, and requirements to tailor our services and solutions accordingly.
• Contract Management: Negotiate and manage contracts, pricing, and terms with clients, ensuring adherence to company policies and profitability.
• Market Analysis: Stay updated on industry trends, market dynamics, and competitors to provide valuable insights to clients and internal teams.
• Collaboration: Work closely with internal cross-functional teams, including engineering, production, quality assurance, and project management, to ensure seamless service delivery.
• Sales Reporting: Maintain accurate records of client interactions and revenue forecasts using CRM tools.
• Targets and KPIs: Meet and exceed sales targets and key performance indicators (KPIs) set by the company.

Specific Skill

• Proven track record in account management, sales, or business development within the medical device manufacturing (CDMO) or healthcare industry.
• Excellent interpersonal, negotiation, and communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a collaborative team.
• Familiarity with CRM software and sales analytics tools.
• Willingness to travel as needed
• Should have a good connect with the Medtech industry people for immediate lead generation and Key Account management.

General Skill

• Outstanding communication and interpersonal skills
• Presentation Skills
• Excellent Negotiation skills
• Self-motived