Sales Manager

Job Summary

The Sales Manager is responsible for driving residential real estate sales, achieving revenue targets, managing sales teams, developing channel partner networks, and ensuring superior customer experience throughout the sales cycle. The role involves lead generation, sales conversions, market intelligence, and relationship management with customers and channel partners.

Key Responsibilities

Sales & Revenue Generation

• Achieve monthly, quarterly, and annual sales targets.
• Drive sales of residential projects including apartments, villas, and plotted developments.
• Convert walk-in, digital, and referral leads into bookings.
• Monitor project sales performance and take corrective actions when required.

Team Management

• Lead, mentor, and motivate the sales team to achieve individual and team targets.
• Conduct regular performance reviews and coaching sessions.
• Ensure adherence to company sales processes and CRM updates.

Channel Partner Management

• Develop and maintain relationships with channel partners, brokers, and real estate consultants.
• Conduct CP engagement programs and project briefings.
• Track channel partner performance and business contributions.
• Expand the channel partner network to generate incremental sales.

Customer Relationship Management

• Handle key customer interactions and negotiations.
• Ensure excellent customer experience from inquiry to booking.
• Resolve customer concerns and coordinate with internal teams for timely closures.
• Maintain customer databases and follow-up activities.

Sales Strategy & Market Intelligence

• Analyze competitor projects, pricing, and market trends.
• Provide market feedback and recommend sales strategies.
• Participate in project launches, exhibitions, and promotional events.
• Support marketing initiatives and lead-generation campaigns.

Reporting & MIS

• Prepare daily, weekly, and monthly sales reports.
• Track sales pipeline, inventory movement, and booking status.
• Maintain accurate records in CRM systems.

Qualification & Experience

• MBA/Graduate in Marketing, Business Administration, or related field.
• 6-10 years of experience in real estate sales.
• Proven track record in residential property sales.
• Experience in handling channel partner networks is mandatory.
• Strong understanding of the Bengaluru real estate market preferred.

Key Skills

• Real Estate Sales
• Channel Partner Management
• Team Leadership
• Negotiation & Closing Skills
• Revenue Generation
• CRM Management
• Customer Relationship Management
• Market Analysis
• Communication & Presentation Skills

KPIs

• Sales Revenue Achievement
• Number of Units Sold
• Channel Partner Contribution
• Lead-to-Booking Conversion Ratio
• Customer Satisfaction Score
• Team Productivity
• Inventory Absorption Rate