sales Manager

• Lead and motivate a team of sales associates to achieve sales targets and deliver excellent customer service.
• Develop and implement effective sales strategies to drive revenue growth.
• Maintain in-depth knowledge of jewellery products, including features, materials, and pricing.
• Guide customers in selecting the right jewellery pieces for their needs.
• Ensure the store is visually appealing, clean, and well-organized.
• Manage inventory levels and conduct regular stock checks.
• Monitor market trends and competitor activities to identify business opportunities.
• Handle customer inquiries, complaints, and issues promptly.
• Collaborate with the marketing team on promotional events and campaigns.
• Train new hires on sales techniques, product knowledge, and store policies.

Skills

• Previous experience in jewellery retail management or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Extensive knowledge of jewellery, gemstones, and precious metals.
• Proven ability to achieve sales targets and drive business growth.
• Outstanding customer service skills.
• Strong organizational and problem-solving abilities.
• Proficiency in POS (Point-of-Sale) systems and retail software.
• Flexibility to work weekends, evenings, and holidays as required.