The Regional Head (RH) will lead and manage a team of Area Sales Executives (ASEs) and Area General Managers (AGMs) to drive Livspace s franchise expansion goals. The RH will play a pivotal role in ensuring seamless team operations, strategic planning, and achievement of regional onboarding targets. This role requires a proactive leader who is highly skilled in team management, data analysis, and franchise operations while being aligned with Livspace s growth objectives.
Key Responsibilities :
Team Leadership & Management
- Supervise and guide a team of ASEs and AGMs to ensure alignment with Livspace s objectives.
- Conduct regular team reviews to monitor performance, address challenges, and maintain motivation.
- Provide strategic direction and actionable plans to achieve franchise onboarding targets for the region.
Planning & Strategy
- Develop and execute region-specific strategies in collaboration with the AGMs and ASEs.
- Oversee franchise onboarding numbers for the assigned region and ensure KPIs are consistently met.
- Create and implement data-driven strategies to improve lead generation, engagement, and conversion rates.
Training & Development
- Conduct training sessions to ensure team members are well-versed in Livspace s processes, SOPs, and CRM tools.
- Motivate and mentor team members to enhance performance and align with the company s growth vision.
Franchise Operations & Closures
- Assist AGMs in finalizing franchise closures by actively participating in negotiations and meetings.
- Travel as required to support franchise onboarding and strengthen regional market presence.
CRM & Data Management
- Ensure the team maintains accurate and up-to-date records in the CRM system.
- Analyze data to identify trends, challenges, and opportunities for improvement in franchise operations.
Key Result Areas (KRAs)
- Achievement of regional franchise onboarding targets.
- Effective management and development of ASE and AGM teams.
- Timely and successful completion of franchise operational setup.
- Strong alignment with Livspace s growth objectives and SOPs.
Job Requirement:
Qualifications and Skills
- Bachelor s degree in business, marketing, or a related field (MBA preferred).
- 8+ years of experience in sales, business development, or franchise operations, with at least 2-3 years in a leadership role.
- Proven track record in team management, franchise closures, and target achievement.
- Strong proficiency in CRM tools and data analysis.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to travel extensively to support team activities and franchise closures.
- Self-motivated, proactive, and aligned with company growth objectives.
- Team-oriented with a collaborative approach to problem-solving.
