Sales Manager

MSG Hotels & Resorts is looking for a dynamic and result-oriented Sales Manager who can manage and execute the complete sales function, including sales funnel management, team coordination, campaign lead handling, client relationships, follow-ups, bookings, and revenue growth.

Key Responsibilities

1.⁠ ⁠Manage the complete sales funnel from lead generation to final booking closure, ensuring every lead is properly tracked, assigned, followed up, nurtured, and converted.

2.⁠ ⁠Manage and guide the sales team by assigning leads, monitoring follow-ups, reviewing performance, improving sales pitch, and supporting important client discussions.

3.⁠ ⁠Coordinate with the marketing team to track campaign lead quality, response time, conversion rate, source-wise performance, and revenue generated from online campaigns.

4.⁠ ⁠Manage indoor and outdoor sales activities including inbound inquiries, proposals, follow-up calls, walk-ins, corporate visits, field meetings, local promotions, event planner tie-ups, and travel agent partnerships.

5.⁠ ⁠Build and maintain strong relationships with clients, corporates, event planners, wedding planners, travel partners, and repeat customers to generate long-term business.

6.⁠ ⁠Co-ordinate with front office, operations, F&B, housekeeping, events, and wellness teams to ensure smooth booking execution and high customer satisfaction.

7.⁠ ⁠Maintain sales reports, lead status, follow-up records, conversion reports, lost lead analysis, team performance reports, and target vs achievement tracking.

8.⁠ ⁠Identify new business opportunities, customer segments, corporate tie-ups, local partnerships, competitor pricing, market trends, and sales strategies to improve bookings and market reach.

Requirements

•⁠ ⁠Bachelor's degree in Business, Hospitality, Marketing, or related field preferred

•⁠ ⁠3+ years of experience in sales, preferably in hotels, resorts, hospitality, events, weddings, travel, or related industries

•⁠ ⁠Experience in managing sales teams, leads, CRM, and sales targets preferred

•⁠ ⁠Strong communication, negotiation, leadership, and client-handling skills

•⁠ ⁠Ability to manage both online leads and offline sales activities

•⁠ ⁠Good knowledge of MS Office, Excel, Google Sheets, and CRM tools