Sales Manager - Hitachi Rail GTS India

Job Roles Responsibilities:

1.Sales Strategy Execution:

• Develop and implement sales strategies to grow business in both public and private sectors, particularly in mobility, smart infrastructure, and technology-driven urban solutions.
• Identify new business opportunities and strategic accounts; manage the sales pipeline from lead generation through deal closure.
• Drive pre-sales engagements in coordination with internal teams including technical, bid, and finance.
• Align sales efforts with market demands, project timelines, and customer expectations.

2. Business Development Relationship Management

• Build and maintain long-term relationships with key clients including government departments, corporates, urban bodies, and infrastructure developers.
• Position Hitachi Rail GTS India as a preferred partner by understanding customer needs and offering tailored solutions.
• Participate in relevant business forums, industry events, and stakeholder engagements to enhance visibility and market reach.
• Lead and support end-to-end bid and tender processes RFI, RFP, prequalifications, technical and commercial proposals across sectors.
• Work closely with internal stakeholders such as Legal, Finance, Engineering, and Bid Teams to develop compliant and competitive proposals.
• Collaborate with Strategic Partnership and Business Strategy teams to evaluate and pursue alliances or consortiums where applicable.

3.Sales Operations Forecasting:

• Provide timely and accurate sales forecasts, maintain pipeline health, and track opportunity status through CRM tools.
• Ensure continuous improvement in sales efficiency by streamlining processes and leveraging data insights.
• Participate in Sales Operations Planning meetings, opportunity pipeline reviews, and management reporting sessions.

4.CRM Data Integrity

• Ensure opportunity and account data is accurately updated in CRM systems.
• Track key engagement metrics, customer interactions, and bid progress to support performance analysis.
• Support the enforcement of data governance standards and sales performance reporting.

Key Deliverables:

• Execution of balanced sales strategy across public and private sectors.
• Accurate sales forecasting and reporting aligned with business goals.
• Increased pipeline health and conversion rates in assigned regions.
• Strong account engagement and customer satisfaction across sectors.

Requirements:

• Strong business development and account management abilities.
• Working knowledge of both government and private sector procurement processes.
• Proficiency in CRM tools (e. g. , Salesforce) and MS Excel.
• Strong negotiation, presentation, and communication skills.
• Analytical mindset and ability to work across diverse teams
• 10+ years of relevant experience in sales or business development, preferably in IT/ITES, Mobility, Infrastructure, or Smart City sectors.
• Experience handling both government and enterprise accounts, including bid lifecycle management.

KPIs:

• Order Intake Forecast Accuracy ( 3%)
• Win Rate (across public and private bids)
• Sales Expense Ratio
• Opportunity Pipeline Growth
• CRM Data Quality Reporting Accuracy