Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are seeking a Manager, Growth Account Management to lead and scale a high-performing team of Growth Account Managers based in India. This role is accountable for team performance across expansion, retention, and pipeline creation, while building strong operating discipline and durable cross-functional partnerships.
This is a senior people leadership role for an experienced manager who can balance strategy, execution, and talent development in a high-growth SaaS environment.
What You'll Do:
Team Leadership & Talent Development
- Lead, coach, and develop a team of Growth Account Managers to consistently deliver strong customer outcomes and revenue growth
- Set a high bar for account strategy, opportunity qualification, and execution quality
- Own hiring, onboarding, performance management, and career development for the team
Revenue Ownership & Execution Excellence
- Own team-level performance across expansion, retention, and pipeline targets
- Drive rigorous account planning, pipeline inspection, and forecast accuracy
- Coach complex deal strategy and support high-impact customer engagements and escalations
Operating Rhythm & Scale
- Establish and reinforce strong operating cadences including pipeline reviews, forecasting, performance reviews, and quarterly planning
- Use data and dashboards to manage performance, identify risk, and drive continuous improvement
- Partner with leadership to evolve processes, tooling, and coverage models as the team scales
Cross-Functional Leadership
- Serve as a senior partner to Marketing, Product, Solutions Engineering, Support, and Customer Success
- Drive adoption and execution of sales plays, PQL motions, and sales technology initiatives
- Represent the voice of the field in cross-functional forums to improve customer and revenue outcomes
Customer Impact & Standards
- Ensure the team delivers consistent value, strong customer experience, and long-term relationship growth
- Reinforce a customer-first, growth-oriented culture across the organization
- Lead by example in customer engagement, professionalism, and accountability
What You'll Add to DigitalOcean:
- 7+ years of experience in account management, sales, or customer growth roles within SaaS or cloud infrastructure
- 3+ years of experience leading and scaling customer-facing teams
- Proven track record of driving expansion revenue, retention, and pipeline performance through teams
- Strong operational and analytical skills with experience managing through metrics and forecasts
- Excellent communication and stakeholder management skills, with the ability to influence across functions and regions
- Experience leading teams in India or managing globally distributed teams strongly preferred
- A decisive, hands-on leader who combines strategic thinking with execution discipline
This is a hybrid role based out of Hyderabad or Bangalore, India.
