Job Title: Sales Manager / Assistant Sales Manager / Sales Head - (Healthcare Products)
Location:Delhi, Delhi NCR
Industry:Healthcare (Multi-Centre Retail Model 50+ Centres and Rapidly Expanding)
Experience:5-10 years of experience in healthcare/diagnostics/hearing aids/eye care/dental chains/derma-cosmetic clinics/retail healthcare environments.
About the Company:
A rapidly growing multi-centre healthcare organisation operating 50+ centres across India. The company is expanding aggressively and seeks a performance-driven sales leader who can build robust systems, drive conversions, and scale revenue across regions.
Role Overview:
The Sales Manager/Assistant Manager/Head will be responsible for driving sales performance across all centres in a B2C healthcare retail environment. The role requires strong ownership, process orientation, leadership skills, and the ability to work in a fast-growth, operationally intensive setup.
Key Responsibilities:
Sales & Revenue Management:
- Drive sales performance across all centres and ensure revenue targets (monthly/quarterly) are consistently achieved.
- Create, implement, and monitor sales strategies for increased enquiry conversions.
- Build and manage a strong sales funnel across centres.
Team Training & Development:
- Train and coach counsellors/clinic teams on enquiry handling, patient counselling, and conversion techniques.
- Strengthen centre-level sales capability and ensure process adherence.
Lead Management & CRM Monitoring:
- Oversee lead flow, CRM follow-ups, and timely conversion tracking.
- Monitor daily enquiries, consultations, conversions, and patient interactions across all centres.
- Ensure data discipline and timely reporting.
Business Development & Campaign Planning:
- Plan and execute regional marketing campaigns to drive footfall and lead generation.
- Manage hospital tie-ups, field outreach activities, and local promotional initiatives.
- Identify new business opportunities and growth pockets in assigned regions.
Reporting & Analytics:
- Prepare weekly performance reports covering leads, conversions, revenue, and centre-level productivity.
- Analyse metrics to identify gaps and implement corrective actions.
Required Experience:
- 5-10 years of experience in healthcare/diagnostics/hearing aids/eye care/dental chains/derma-cosmetic clinics/retail healthcare environments.
- Bachelors degree in Business Administration, Marketing, Healthcare Management, or any relevant field.
- MBA/PGDM in Sales, Marketing, or Healthcare Management preferred.
- Strong understanding of healthcare retail sales, patient counselling, and centre operations.
- Proficiency in CRM tools, MS Excel, and sales reporting.
- Hands-on experience in managing sales through multi-centre retail operations (preferred).
- Proven track record of meeting revenue targets and improving conversion rates.
