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Job Description
The ideal candidate for this role is a person, who is looking forward to work in direct-to consumer consultative sales, ifYou are comfortable working with high ticket size products that require focused nurturing over a period and yet can build urgency for the end consumer to decide fast.
What will you be doing
● Being a guide to potential learners can look up to for career advice.
● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyze their career.
● Carrying weekly enrolment/revenue and collection targets.
● Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.
What are we looking for
● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills.
● Hardworking Individuals with high dedication and extreme determination.
● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.
● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.
● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
● Passion for always delivering the highest levels of customer service.
● Basic proficiency in MS Office Suite is required. Essential Responsibilities
● MBA would be an advantage.
Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need.
Job ID: 149084593
Skills:
Email Campaigns, B2b Sales, Outbound Calling, Crm Systems
Skills:
Sales tracking tools, CRM
Skills:
basic office software, CRM platforms, customer service tools
Skills:
Ms Office, CRM system, digital tools
Skills:
google sheets , Zoho, Hubspot, Microsoft Excel, Crm Systems
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