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Job Description

Hiring: OTA Operations — Bedchambers Serviced Apartments

Location: Gurugram, Haryana (office-based)

Experience: Fresher (hotel management graduates and final-year students welcome; graduates from other streams with strong hospitality interest also encouraged)

Reporting to: OTA leadership team

About Bedchambers

Bedchambers operates a portfolio of 15 serviced apartments across NCR, catering to long-stay corporate guests, families, and project teams who want hotel-grade reliability with apartment-style space. We're building a tighter, more analytical OTA function — and this role is a core part of that build.

About the role

This is a hands-on operations role focused on how our properties show up and sell across online travel platforms — MakeMyTrip, Booking.com, Agoda, Goibibo, and Airbnb. You'll learn the work end-to-end: listing health, rates, inventory, promotions, and reporting. Full training will be provided, but you'll be expected to contribute real value from day one.

If you geek out over details, enjoy the idea of working at the intersection of hospitality and technology, and want to build a serious career in hotel revenue operations — this is the right place to start.

What you'll learn and own

Daily rate and inventory updates across MMT, Goibibo, Booking.com, Agoda, and Airbnb for all 15 properties (full training provided)

Weekly listing audits — content, photos, amenities, policies — and fixing gaps

Loading promotions and offers (festival, last-minute, long-stay) accurately and on time

Monitoring rate parity across OTAs daily; flagging and resolving mismatches

Responding to OTA portal queries, content change requests, and listing-quality alerts

Coordinating with property managers on inventory blocks and content updates

Maintaining weekly reports on bookings, channel performance, and listing health

You're a strong fit if you

Are a hotel management graduate or in final year (IHM, IIHM, Welcomgroup, or equivalent) — OR a graduate from any stream with a clear interest in hospitality and OTA work

Know your way around Excel basics (formulas, sorting, simple formatting)

Have a sharp eye for detail — you naturally notice when something looks off

Communicate clearly in English, written and spoken

Are genuinely curious about how hotels make money online (you don't need to know it yet — we'll teach you)

Bonus points (not required)

Any internship that exposed you to OTA platforms, reservations, or front office

Conceptual awareness of channel managers (STAAH, RateGain, eZee, AxisRooms)

Familiarity with Google Business Profile

Interest in long-stay or serviced apartment operations

What you get

Full training on OTA platforms and revenue concepts from the ground up

Direct mentorship from the OTA leadership team — you'll see how rates and revenue actually move, not just where to click

Real responsibility from week one

A clear growth path in OTA operations and revenue management based on performance

More Info

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Job ID: 147866403

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