Company Description Trust and Trip is a travel company focused on creating personalized journeys that are culturally respectful and environmentally conscious. The organization designs tailored travel packages, including Indian treks, spiritual pilgrimages, adventure bike tours, and romantic honeymoons, ensuring unique and immersive experiences. All key elements of each trip are managed in-house, from hotel partnerships to transfers, providing reliability, transparency, and consistent quality. Local destination experts support travelers with on-the-ground insights and assistance, prioritizing safety, service, and seamless experiences. Trust and Trip's brand promise, Explore the World with Ease, Trust, and Confidence, reflects its commitment to making travel easy, enjoyable, and worry-free.
Role Description The Sales Executive role is a full-time, on-site position based in Lucknow. The Sales Executive will engage with prospective and existing customers to understand their travel needs, present suitable travel packages, and convert inquiries into confirmed bookings. This role involves managing the entire sales cycle, including lead generation, follow-ups, negotiations, and closing sales while maintaining accurate records in CRM or related systems. The Sales Executive will coordinate closely with operations and destination experts to ensure that customer expectations are clearly communicated and met. Day-to-day responsibilities also include building long-term client relationships, achieving sales targets, contributing to promotional activities, and providing proactive post-sale support to enhance customer satisfaction and repeat business.
Qualifications
- Strong sales and negotiation skills, with the ability to convert leads into bookings and meet or exceed targets.
- Excellent interpersonal and communication skills, including clear spoken and written English and comfort presenting to individuals or small groups.
- Customer service orientation, with a focus on understanding traveler needs and delivering tailored, high-quality solutions.
- Basic knowledge of travel industry practices, itineraries, and destinations; prior experience in travel, hospitality, or tourism sales is an advantage.
- Proficiency with CRM tools, email, and standard office applications for managing inquiries, follow-ups, and sales reporting.
- Strong organizational and time-management abilities, including handling multiple inquiries and tasks simultaneously with attention to detail.
- Ability to work on-site in Lucknow, collaborate with cross-functional teams, and adapt to a fast-paced, target-driven environment.
- Preferably a bachelor's degree or equivalent experience in Sales, Business, Tourism, Hospitality, or a related field.
