Sales Executive

Role: Sales Executive – Outbound Calling

Employment Type: Full-Time

Role Overview

We are looking for an energetic and target-driven Sales Executive to engage with customers through outbound calls, understand their requirements, recommend suitable products/services, and drive conversions.

Key Responsibilities

* Make outbound calls to assigned customer leads and actively drive conversions.

* Understand customer requirements and recommend suitable products/services.

* Follow up with interested and potential customers to close sales.

* Handle customer queries, concerns, and objections effectively during the sales process.

* Achieve daily, weekly, and monthly sales and conversion targets.

* Maintain high standards of customer communication and experience.

* Update lead status, follow-ups, and sales outcomes accurately in the CRM/system.

* Identify opportunities for upselling and cross-selling relevant products/services.

* Coordinate with internal teams wherever required to ensure a smooth customer journey.

Key Performance Indicators (KPIs)

* Lead-to-sale conversion rate

* Number of successful conversions/bookings

* Revenue achievement

* Call productivity and customer connect rate

* Follow-up effectiveness

* Quality and adherence scores

Candidate Requirements

* Experience: 0–2 years in B2C sales, telesales, inside sales, or outbound calling.

* Strong communication and convincing skills.

* Customer-focused with good objection-handling and negotiation abilities.

* Comfortable working with sales targets and performance metrics.

* Basic knowledge of CRM/calling systems and MS Excel is preferred.

* Prior experience in healthcare, diagnostics, insurance, fintech, e-commerce, or other B2C sales environments will be an advantage.

Preferred Skills

B2C Sales | Outbound Calling | Telesales | Lead Conversion | Customer Engagement | Objection Handling | Upselling & Cross-selling | Target Achievement | CRM