Job Description

Company Description PartsBaba Ventures Private Limited is an online e-commerce platform specializing in electronic parts and components. The company's primary focus is on printer, laptop, and drone parts, along with compatible components, accessories, and repair tools, making it a one-stop solution for engineers and technicians. PartsBaba also operates a YouTube channel that enables electronic manufacturers to promote and grow their brands using the company's network. The business is expanding into 3D printer parts, barcode and thermal printers, robotics, mobile accessories, and electric vehicle-related components, offering team members exposure to emerging technology segments.
Role Description This is a full-time, on-site Sales Executive (Telecaller) role based in New Delhi. The Sales Executive will handle inbound and outbound calls to engage potential and existing customers, provide product information, and convert inquiries into sales for electronic parts and components. Daily responsibilities include explaining product features and benefits, sharing pricing and availability details, generating and following up on leads, and maintaining accurate records of calls and sales in the CRM system. The role also involves coordinating with the operations and e-commerce teams to ensure timely order processing, addressing customer queries or concerns, and supporting promotional campaigns and offers over phone calls and digital channels.
Qualifications

Strong communication and active listening skills, with clear and professional telephone etiquette.
Basic sales and negotiation skills, including the ability to handle objections and close deals.
Customer service mindset, with the ability to build rapport and maintain long-term relationships.
Comfort with using computers, CRM or call management tools, and e-commerce platforms.
Interest in or familiarity with electronic parts, printers, laptops, drones, and related accessories is an advantage.
Ability to work on-site in New Delhi, manage high call volumes, and meet daily, weekly, and monthly targets.
Minimum high school diploma; a degree in business, marketing, electronics, or a related field is beneficial.
Previous telecalling or inside sales experience in e-commerce or electronics is preferred but not mandatory.