Job description
Job Title: IP Sales
Nature of Job: Permanent
Location: Hosur
Qualification: Graduate from any stream (Arts/Science/Commerce).
Reporting to: Regional Manager (Administrative) and Zonal Head (Functional)
Key Function Knowledge/Deliverables:
- Frontline sales achieving desired sales objective through direct Sales of Industrial Products.
- Manage and develop new customers, while maintaining existing sales within assigned customers and given sales territory.
- Professionally answer customer calls and emails regarding products, orders, inquires, problems/complaints, technical questions and offer general information for end users.
- As a front sales representative, you are a brand ambassador, and must be able to professionally represent the brand in all communications with customers.
- Utilize our CRM to manage customer interactions, ensuring transparent communication on customer issues with team members and reporting on daily and weekly activities.
- Solicit new or additional products when appropriate and offer customers options available to meet their needs. Facilitate cross sales for high value low volume verticals.
- Negotiation and finalization of order.
- Management of order to Cash flow (for collected orders) as per agreed timelines.
Compensation: Commensurate with the exposure
Key Skills:
- Essential:
- Background in Selling of Industrial products.
- Excellent communication skills, both written and verbal and the ability to be empathetic, positive and upbeat in all written and verbal communications.
- Work collaboratively with internal departments including production, sales, accounting, shipping, warehousing, and logistics.
- To perform this job successfully, an individual requires a complete focus on customer service.
- Basic computer skills including Microsoft Outlook, Word and Excel.
- Preferred:
- Presentation Skills
- Ability to multi task and perform duties in a fast-paced environment
- Excellent listening and problem-solving skills
- Ability to adapt to change and embrace new processes and technologies.
