Sales Executive

Company Description Maia HHome is India's modern luxury home lifestyle brand, rooted in over 65 years of textile craftsmanship and designed for contemporary living. The brand focuses on creating environments rather than selling products, with collections such as Eternal Linens, Sense of Dreams, Crafted Luxury, Pristine Ware, Skin Secrets, and Opulent Aromas. Each collection is crafted by artisans who blend traditional artistry with modern luxury, emphasizing material integrity, emotional depth, and intentional beauty. With a flagship experience centre in Bangalore, Maia HHome is rooted in India and built for discerning customers around the world, offering luxury that is meant to be felt rather than flaunted.

Role Description The Sales Executive will be responsible for driving sales at the on-site flagship experience centre in Bengaluru in a full-time capacity. Day-to-day responsibilities include engaging with walk-in customers, understanding their lifestyle needs, showcasing collections, and recommending bespoke solutions that align with the brand's luxury ethos. The role involves managing the end-to-end sales cycle, from product presentation and demonstrations to closing sales, processing orders, and ensuring an exceptional in-store experience. The Sales Executive will also maintain visual merchandising standards, track inventory, follow up with potential and existing clients, and support promotional events and brand activations. Collaboration with the marketing and operations teams to provide customer insights and contribute to sales strategies is a key part of this role.

Qualifications

• Demonstrated experience in retail or showroom sales, preferably in luxury home, lifestyle, textiles, or interior-related segments.
• Strong customer relationship skills, including consultative selling, client servicing, and the ability to build long-term connections with discerning buyers.
• Excellent verbal communication and interpersonal skills, with the ability to present products and brand stories confidently and clearly.
• Proven ability to meet or exceed sales targets, handle negotiations, and manage the complete sales process with attention to detail.
• Comfort working on-site in a premium retail environment, with strong professionalism, grooming, and a customer-centric mindset.
• Basic proficiency in using POS systems, CRM tools, and standard office applications for order processing and sales reporting.
• Knowledge or interest in home décor, textiles, interiors, or luxury lifestyle trends, and an eye for aesthetics and design.
• Ability to work flexible hours, including weekends and peak seasons, as required by the experience centre's operations.
• Bachelor's degree in Business, Marketing, Hospitality, or a related field is preferred; equivalent relevant experience will also be considered.