Sales Executive

About Gulmohar Lane

Gulmohar Lane is a design- and craftsmanship-led furniture and lifestyle brand, bringing together contemporary design sensibilities with traditional Indian craftsmanship. Our collections include furniture, seating, home décor and soft furnishings, created with a strong focus on design, quality and detailing.

Role Overview:

We are looking for a Retail Sales Executive to join our showroom team and deliver an exceptional customer experience while driving sales. The ideal candidate should have a strong interest in furniture, interiors, home décor or luxury retail, with excellent communication and relationship-building skills.

Key Responsibilities:

• Welcome and engage customers visiting the showroom and understand their requirements.
• Present and explain Gulmohar Lane's furniture, décor and lifestyle products, including design, materials, finishes and features.
• Provide personalized product recommendations based on customer preferences, space and budget.
• Handle customer enquiries, walk-ins, leads and follow-ups to achieve sales targets.
• Build and maintain strong relationships with customers, interior designers, architects and other relevant clients.
• Prepare quotations, coordinate orders and ensure timely follow-up until closure and delivery.
• Maintain accurate customer and sales information in the CRM.
• Coordinate with design, production, merchandising and logistics teams to ensure smooth order execution.
• Maintain showroom presentation and ensure products are displayed according to brand standards.
• Stay updated on product knowledge, new collections, materials, finishes and design trends.
• Support showroom activities, events and promotional initiatives when required.

Skills & Qualifications:

• Graduate in any discipline; a background in Interior Design, Fashion, Retail, Hospitality or related fields is an advantage.
• 1–4 years of experience in retail sales, preferably in premium furniture, home décor, interiors, luxury retail or lifestyle brands.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-management skills.
• Good understanding of furniture, interiors, materials and design aesthetics is preferred.
• Strong sales, negotiation and follow-up skills.
• Comfortable working with CRM and basic computer applications.
• Presentable, confident and professional in dealing with premium clientele.
• Willingness to work on weekends and holidays as per showroom requirements.