Sales Executive

Company Overview:

We are a growing company in the ACMV (Air Conditioning and Mechanical Ventilation) industry, providing reliable servicing and engineering solutions to our customers.

As part of our expansion, we are looking for a proactive and customer-focused Sales Executive to develop sales opportunities and oversee the day-to-day coordination of our servicing operations.

Benefit:

• Working Days: Monday - Friday (staggered working hours available)

• Performance Bonus & AWS

• Flexible work-from-home arrangements, subject to job requirements and company policy

• Company Incentive Trip & Bonding Activities

• Medical Coverage with Panel Clinics

Job Responsibilities:

• Develop new business opportunities and maintain strong relationships with existing customers.

• Respond promptly to customer enquiries and understand their servicing or project requirements.

• Conduct follow-ups with customers on quotations, service recommendations, and outstanding proposals.

• Prepare quotations, service proposals, presentations, and other sales documents.

• Coordinate and oversee the daily scheduling of the servicing team.

• Ensure service appointments, repair works, and customer requests are followed through promptly.

• Work closely with technicians to obtain job updates and communicate progress to customers.

• Handle customer feedback and resolve service-related matters professionally.

• Liaise with suppliers to obtain product availability, pricing, and delivery information when required.

• Maintain accurate records of customer enquiries, quotations, sales activities, and service jobs.

• Support promotional activities and prepare simple marketing materials when required.

• Provide regular updates to management on sales opportunities and servicing operations.

Requirements:

• Bachelor's degree in Business Administration or a related discipline.

• Previous experience in sales, customer service, service coordination, or a related role is preferred.

• Experience in the air-conditioning, ACMV, M&E, engineering, or building-services industry will be an advantage.

• Strong communication, customer-service, and follow-up skills.

• Able to coordinate technicians and manage multiple customer requests effectively.

• Self-motivated, organised, responsible, and able to work independently.

• Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint.

• Comfortable preparing quotations, proposals, and basic presentation materials.