About The Opportunity
A fast-growing digital marketplace operating in the online services, talent marketplace and e-commerce enablement sector. We help businesses and independent sellers scale revenue through data-driven online sales, account optimization, and marketplace operations. This on-site role is based in India and focuses on driving growth, retention and merchant success across digital channels.
Role & Responsibilities
- Own a portfolio of online accounts: drive revenue growth through proactive upsell, cross-sell and promotional campaigns focused on customer lifetime value.
- Serve as primary client contact: build trusted relationships, resolve issues quickly, and coordinate internal teams to ensure timely delivery and high satisfaction.
- Develop and execute account plans: set KPIs, run performance reviews, and implement optimization strategies to improve conversion and AOV.
- Use CRM and analytics to monitor account health: track sales funnels, identify churn signals, and recommend corrective actions grounded in data.
- Collaborate with marketing, operations and product teams to launch offers, improve onboarding flows, and remove friction across the customer journey.
- Prepare concise performance reports and forecasts for senior stakeholders and propose scalable playbooks to replicate wins across accounts.
Skills & Qualifications
Must-Have (Skills)
- Salesforce
- HubSpot CRM
- Microsoft Excel
- Google Sheets
- Google Analytics
- Shopify
- Amazon Seller Central
- Consultative selling
Preferred (Skills)
- Google Ads
- Facebook Ads Manager
- Power BI or Tableau
Qualifications
- Proven track record managing online accounts or seller/merchant portfolios with measurable revenue growth and retention outcomes.
- Strong analytical orientation with experience turning performance data into prioritized action plans and commercial outcomes.
- Comfort working on-site in India with cross-functional teams (sales, marketing, operations) to execute campaigns end-to-end.
- Excellent stakeholder management and presentation skills; ability to influence technical and non-technical audiences.
Benefits & Culture Highlights
- High-impact, hands-on role with clear growth and promotion pathways within the commercial organization.
- Performance-linked incentives, regular learning opportunities, and collaborative, metrics-driven culture.
- On-site team environment focused on fast execution, continuous improvement, and customer success.
How To Apply
If you are a results-oriented online sales professional who thrives in a fast-paced marketplace environment and can combine data-driven insight with strong client relationships, we want to hear from you.
Skills: google analytics,shopify,google sheets,sales,amazon seller central,salesforce,hubspot crm,microsoft excel,consultative selling
