Sales Executive
Company: Connect2Learn (EdTech Platform)
About the Company
Connect2Learn is a growing international EdTech organization delivering high-quality learning solutions to students across global markets. We focus on Sales excellence, customer satisfaction, and scalable systems to support our academic and sales functions.
Role Overview
We are seeking a professional and detail-oriented Sales Executive to manage payment coordination, customer query resolution, and operational support. The role plays a key part in ensuring a seamless experience for parents and students post-enrollment.
Key Responsibilitie
- Address and resolve payment, billing, and service-related queries in a professional manner
- Maintain accurate operational records, trackers, and reports
- Ensure smooth coordination with Sales, Academic, and Support teams
- Handle escalations with empathy, clarity, and adherence to company policies
- Follow standard operating procedures and compliance guidelines
- Coordinate with parents/guardians for timely payment follow-ups and collections
Required Skills & Qualifications
- Customer-focused and solution-driven approach
- Strong verbal and written communication skills
- Ability to manage multiple follow-ups and tasks efficiently
- Good organizational and documentation skills
- Working knowledge of MS Excel / Google Sheets
- Prior experience in operations, customer support, or coordination is preferred
- (Freshers with strong communication skills may also apply)
Work Details
- Location: Kolkata / West Bengal
- Shift: USA Shift ( 9pm to 6am )
- Employment Type: Full-time
Why Join Connect2Learn
- Exposure to global clients and international operations
- Structured work environment with clear processes
- Opportunities for learning and career progression
- Collaborative and professional workplace culture
How to Apply:
Interested candidates may apply via - https://forms.gle/eGTqNN1qDbQmQPfe6
