Sales Engineer

Job Title: Sales Engineer

Office Locations: Mumbai, Pune, Hyderabad & Bangalore.

Qualification: Degree/ Diploma Mechanical or Chemical engineering

Product range to be handled: The Sales Engineer will work with a premium portfolio of global process-equipment brands, including: AGI (Japan), DIEHM (Germany), LAUDA (Germany), GENSER (Germany), VTA (Germany), VACUUBRAND (Germany).

Products include temperature control systems, vacuum systems, jacketed glass reactors and distillation systems, rotary evaporators and thin film evaporators.

Role Summary:

The Sales Engineer will be responsible for techno-commercial sales of process equipment across assigned territories.

This is not a pure sales role. It is a hands-on, customer-facing, technical sales role that requires strong product understanding, application knowledge, and the ability to translate customer processes into the right technical solution.

The role involves customer visits, technical discussions, demos, proposal support, and close coordination with internal sales and service teams.

1. Customer Engagement & Sales Support

• Visit customer facilities for product promotion and technical discussions
• Understand customer processes and requirements to propose suitable technical solutions
• Support achievement of sales targets in assigned territory
• Work closely with Area Sales Manager and sales team to:

1) Evaluate new leads.

2) Prepare proposals and customer presentations

3) Support product demonstrations and trials

• Participate in customer meetings and sales calls to provide technical inputs during the selling process
• Assist in identifying new customers and applications and establishing initial contact

2. Technical & Application Support

• Develop strong knowledge of:

1) Company product portfolio

2) Equipment capabilities and limitations

3) Typical applications across pharma, chemical, R&D, pilot plants, and manufacturing

• Study and understand principal companies, their product range, and application areas
• Provide technical guidance and product clarification to customers
• Support customers in solution configuration and customization
• Collaborate with internal teams to resolve complex technical or application issues
• Support service teams when technical inputs are required
• Visit customer sites post-installation to:

1) Take feedback on equipment performance

2) Address basic operational queries

3) Strengthen customer relationships

3. Quotations, RFQ's & Proposal Support

• Review URS, RFQ's, and bid documents received from customers
• Understand customer requirements and coordinate with quotation / back-office teams
• Ensure correct model selection, configuration, and scope
• Review quotations to confirm alignment with customer needs
• Track submitted quotations and follow up proactively to drive closure

4. Product Demonstrations & Trials

• Support planning and execution of product demos and trials
• Coordinate with internal teams and principals where required
• Use demos as a tool to build customer confidence and drive conversion

5. Training & Knowledge Sharing

• Participate in internal product and application training sessions
• Support training of new team members when required
• Continuously upgrade technical knowledge through learning and exposure

6. Market Feedback & Reporting

• Stay updated on:

1) Market trends

2) Customer needs

3) Process applications

4) Competitor offerings

• Share market and customer feedback to support product positioning and strategy
• Maintain strong discipline on reporting:

1) Share weekly visit plans

2) Submit visit reports after customer meetings

3) Track opportunities, quotations, and follow-ups systematically

7. Key Skills & Expectations

• Strong technical aptitude and willingness to learn about the equipment we sell
• Ability to conduct meaningful technical discussions with customers
• Good communication and presentation skills
• High ownership for follow-ups, tracking, and closure
• Team-oriented mindset with ability to work across sales, service, and back-office teams
• Comfort with a techno-commercial role involving negotiation and payment follow-ups

Important Note:

This is a techno-commercial Sales Engineer role, requiring a blend of:

• Technical understanding.
• Product and application knowledge.
• Customer engagement.
• Negotiation and follow-through.
• Extensive travel to customer sites.