Sales Engineer

Company Description Photonik Solutions Pvt. Ltd. is a technology-driven company specializing in manufacturing, assembling, and importing laser solutions for both industrial and medical applications. The organization focuses on delivering innovative, high-end laser frameworks tailored to meet demanding industrial requirements. Its solutions are designed to help clients modernize and upgrade operations into smart, efficient facilities. Photonik Solutions emphasizes advanced technology, reliability, and continuous improvement to support customers across diverse sectors.
Role Description This is a full-time, on-site Sales Engineer role based in Vasai. The Sales Engineer will work closely with prospective and existing customers to understand their technical and business requirements and recommend suitable laser solutions. Day-to-day responsibilities include conducting product demonstrations, preparing proposals and quotations, supporting the sales team in negotiations, and providing technical support before and after installation. The role also involves responding to customer inquiries, coordinating with internal engineering and production teams, maintaining accurate sales and service records, and building long-term customer relationships. The Sales Engineer is expected to stay updated on product features, industry trends, and competitor offerings to effectively position the company's solutions.
Qualifications

• Strong Sales Engineering and technical solution design skills, with the ability to translate customer needs into appropriate laser applications.
• Experience in Sales and Customer Service, including managing client relationships, handling inquiries, and supporting the sales cycle.
• Effective Communication skills, both verbal and written, for presenting technical concepts clearly to diverse stakeholders.
• Technical Support capabilities, including basic troubleshooting, product training, and coordination with engineering teams.
• Educational background in engineering, physics, or a related technical field; experience with laser or industrial equipment is an advantage.
• Ability to work on-site in Vasai, travel to client locations as needed, and manage multiple projects and deadlines.
• Proficiency with standard office software and basic CRM tools; strong analytical and problem-solving skills.
• Commitment to safe working practices and adherence to relevant industry and company standards.