Sales Engineer - Marine Fenders

Job Summary:

This position focuses on delivering complete end-to-end solutions, including assessing customer needs, generating inquiries, engineering application, solution selling, project delivery support, and after-sales service. The role involves face-to-face sales with customers in the Indian and international markets and requires working both independently and in coordination with departments like engineering, projects, and finance.

Key Responsibilities:

• establish and maintain customer relationships through regular interactions and strategy-based engagement
• act as the primary point of contact for issue resolution and customer claims
• assess customer needs and suggest suitable products in collaboration with the engineering team
• define and implement sales targets and growth plans for assigned territories or geographies
• evaluate and manage offers related to spares, services, overhauling, retrofitting, and bay extensions
• coordinate with projects and finance teams to provide support in billing, shipping, delivery, and complaint resolution
• independently manage sales processes with minimal supervision
• coordinate marketing efforts including technical seminars and presentations for industry clients
• monitor competitor activity within accounts and devise appropriate response strategies
• report leads, opportunities, and activities using crm tools like dynamics 365 on a regular basis
• provide support for project installation when required
• coordinate with engineering and projects teams for material planning and cross-verification
• support new vendor development and participate in inspections if necessary
• follow up on project progress and vendor performance, including site visits when needed
• assist in packaging and transportation of materials with the projects team
• inspect quality of work for ongoing or new projects in coordination with engineering and project teams

Skills Required:

sales engineer, marine fenders, customer relationship, sales strategy & support, material planning, customer focus, project coordination, crm reporting, negotiation, presentation skills

Preferred Qualifications:

• btech/be in engineering (mechanical/electrical/civil) with 35 years of experience in technical/project sales
• mba in marketing or operations is an added advantage
• strong understanding of product features, specifications, and applications
• ability to identify customer needs and propose effective solutions
• proficiency in sales techniques, negotiation, and closing deals
• excellent verbal and written communication skills
• strong relationship-building and customer engagement capabilities
• adaptable to evolving market conditions and customer requirements
• ability to collaborate with internal teams to meet business goals