Sales Development Representative

Role: Sales Development Representative (SDR)

Function: Sales / Business Development

Location: Gurugram, India (U.S. business hours)

Type: Full-time

Industry: AI, Medical SaaS, Dental

About Company

The company builds medical AI SaaS for the U.S. dental market.

Its all-in-one platform unifies analytics, scheduling, communications, payments, and marketing automation. Thousands of dental practices rely on it daily to grow revenue and improve patient experience.

It integrates directly with leading practice-management systems including Dentrix, Eaglesoft, and Open Dental. Founded in 2015 by a practicing dentist, a data strategist, and a PhD technologist.

The team is mission-driven, execution-heavy, and moves fast with real, measurable impact.

Position Overview

This is a founding SDR seat on a brand-new pod of 4–5 reps, reporting directly to the Senior SDR Manager. You will own a defined book of dental practices, run high-volume multi-channel outbound, and book qualified demos for Account Executives—directly fueling the company's growth pipeline. The role operates on U.S. business hours from Gurugram and offers a clear path to Senior SDR or AE as the team scales.

Role & Responsibilities

• Run 60–80 daily dials plus 40–50 emails and 10–15 social touches (Facebook/LinkedIn) targeting decision-makers at dental practices
• Qualify prospects against the company's ICP and book 12–15 demos per month on AE calendars, targeting 8–10 held demos monthly
• Own a defined segment or practice-management platform book; coordinate with teammates to prevent double-touching prospects
• Log every call and outreach touchpoint in HubSpot the same day — 100% same-day CRM hygiene is non-negotiable
• Hand off qualified demos to AEs with full context — practice profile, pain points, and qualification notes — to maximize close rates
• Join the daily standup and protect structured power-calling blocks throughout the U.S. shift
• Iterate on outbound messaging and sequencing based on coaching feedback and connect-rate data

Must Have Criteria

• 2+ years of B2B cold-calling or SaaS SDR experience with demonstrated high-volume outbound (phone-first)
• Proven track record of meeting or exceeding demo-booking or pipeline-generation quotas
• Hands-on CRM discipline — consistent same-day logging with zero gaps in activity records
• Comfortable working U.S. business hours (EST/CST/PST) from Gurugram full-time
• Articulate phone presence with the resilience to sustain 60–80 dials per day without drop-off in quality
• Coachable — documented history of applying feedback quickly and improving metrics within a ramp period

Nice to Have

• Prior exposure to dental, healthcare, or practice-management software (Dentrix, Eaglesoft, Open Dental)
• HubSpot experience — sequences, task queues, and activity logging
• Multi-channel outbound experience including LinkedIn Sales Navigator or Facebook outreach
• Experience in a founding or early-stage SDR team where playbooks were still being built

What We Offer

• Founding-team seat with direct visibility to senior leadership and real ownership of pipeline outcomes
• Structured ramp, hands-on coaching, and transparent quota-setting from a manager who runs on fair numbers
• Clear internal growth path to Senior SDR or Account Executive as the pod scales
• Work on a product with measurable, real-world impact used daily by thousands of dental practices