Sales Development Representative

Job Responsibility:

Lead generation & prospecting

• Conduct door-to-door prospecting at target businesses (F&B, frozen/chilled food, pet food, etc.)
• Perform cold calling to reach decision-makers and generate interest
• Represent NinjaCold at industry events/expos to network and source leads
• Carry out digital outreach (LinkedIn, email, DMs) to build awareness and book appointments
• Generate 10-15 new leads per week across all outreach channels (field, phone, events, online)

Appointment setting & pipeline support

• Qualify leads, capture accurate contact details, and record business requirements
• Set up appointments/meetings for senior sales representatives with decision-makers
• Book 8-10 qualified appointments per month with decision-makers

CRM data management & reporting

• Update and maintain accurate lead information in CRM/Google Sheets
• Prepare weekly activity reports covering outreach and appointments booked
• Update and maintain accurate lead information in CRM/Google SheetsPrepare weekly activity reports covering outreach and appointments booked

Market intelligence gathering

• Share market insights (competitor activity, customer challenges, trends) with the sales team
• Contribute relevant market insights in reports or team discussions when significant observations are made.

Job Requirement:

• Strong communication and interpersonal skills, confident in face-to-face and phone conversations
• Resilient and able to handle rejection positively
• Organized and detail-oriented when updating CRM/Google Sheets
• elf-motivated, proactive, and able to work independently with minimal supervision
• Basic proficiency in Microsoft Office or Google Workspace (Sheets, Docs, Gmail)
• Working Location : Alexandra Technopark