Sales Development Representative

About Mailercloud:

Mailercloud is a UK-based email marketing SaaS platform provider, rapidly growing in the software-as-a-service (SaaS) industry. We help businesses around the world deliver effective email marketing campaigns through our innovative platform. With over 21,000 clients, our mission is to provide exceptional deliverability, user experience, and support. We are expanding our team in Kozhikode (Calicut), Kerala, at our Government Cyberpark (UL Cyberpark) office, to scale our B2B SaaS sales operations and provide top-tier support to our clients.

Job Summary

We are seeking a highly motivated and energetic Sales Development Representative (SDR) / Inside Sales Executive to join our dynamic B2B sales team in India. The SDR will play a crucial role in lead generation, outbound sales, cold calling, and product demos, driving new business through proactive outreach and engagement strategies in the SaaS / software sales space.

Key Responsibilities / Duties

• Lead Generation & Outbound Sales: Utilize cold calling, email campaigns, and social selling to identify and attract potential B2B leads
• Lead Qualification: Assess and qualify leads based on their needs and fit with Mailercloud's SaaS offerings
• Product Demos: Conduct engaging product demonstrations showcasing Mailercloud's email marketing platform
• Outreach Execution: Run targeted outbound campaigns to educate prospects on Mailercloud's solutions
• Appointment Setting: Schedule meetings for qualified leads with Account Executives, keeping the sales pipeline moving
• CRM Management: Maintain accurate records of all prospect interactions in HubSpot CRM
• Collaboration: Partner with Marketing and Sales teams to refine outreach strategy based on market feedback

Required Skills & Qualifications

• Education: Bachelor's degree in Business Administration, Marketing, Communications, or related field
• Experience: 2–3 years in sales development, inside sales, business development, or B2B/SaaS sales — technology/software industry experience preferred
• Skills: Excellent communication and interpersonal skills; confident running product demos and cold calls
• Characteristics: High energy, results-driven, strong work ethic, consistent new business lead generation
• Technical Proficiency: Experience with CRM software (HubSpot preferred) and sales automation tools

Compensation & Benefits

• Competitive base salary with a lucrative commission structure
• Continuous professional training and development
• Dynamic, inclusive, and supportive SaaS company culture