Job Summary
About NIIT:
NIIT Limited is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. With a strong focus on assuming leadership in the Digital Learning World and new career opportunities, NIIT Limited offers training and development solutions to individuals, enterprises, and institutions.
Roles & Responsibilities
- Calling & Follow-Up: Engage with potential NIIT learners to communicate NIIT's mission of providing career advancement opportunities.
- Sales Lifecycle Management: Manage the entire sales closing lifecycle for assigned leads, including:
- Interest Creation: Generate interest in NIIT's programs.
- Product Demonstration: Effectively demonstrate the benefits and features of NIIT's offerings.
- Sales Closing: Convert leads into customers by closing sales.
- Post-Sales Relationship Management: Maintain and nurture relationships with customers after the sale.
- Continuous Communication: Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes.
- Record Maintenance: Keep detailed records of all interactions and communications with leads and customers.
Mandatory Skills
- Sales Acumen: Demonstrated ability to understand and effectively engage in sales processes.
- Goal Orientation: Strong drive to achieve and exceed sales targets.
- Customer Focus: Excellent customer service skills with a strong emphasis on understanding and meeting customer needs.
- Communication & Influencing Skills: Ability to effectively communicate and engage with strangers, making persuasive arguments for NIIT's offerings.
- Self-Motivation & Energy: High levels of self-motivation and energy to thrive in a dynamic work environment.
- High Integrity: Demonstrated honesty and strong ethical principles in all dealings.
Additional Requirements
- Ability to work in a fast-paced and target-driven environment.
- Excellent interpersonal skills and the ability to build strong relationships with customers.
- Strong organizational skills with attention to detail.
- Proficiency in using CRM software and other sales tools.
