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Experience: 2 to 7 years
Location: Vashi Navi Mumbai
Main Objectives:
• High level supporting to sales team.
• Help to achieve sales and marketing team target.
• To be proficient in security concepts and systems in order to support Account managers to
complete projects design and proposals
• Develop market and brand awareness.
• Customer satisfaction
Main performance indicators:
• Cases supported each year.
• Efficiency and accuracy of the support job
• Technical knowledge
• Communication and coordination skills.
Major responsibilities include:
• Client satisfaction.
• Aggressively help the sales team to achieve dept. revenue and profit targets.
• Prepare diagrams, quotations, and change orders
• Assist in preparing proposals.
• Prepare and edit any project related document such as bidding documentation, vender
• Information, contracts, presentations and invoices etc.
• Create monthly sales opportunity report to update all projects at the value of more than 75USD
• Help Account managers to pre-qualify project leads by conducting cold calls, sending
• Introduction emails or conducting any necessary approaches if required.
• Assist marketing with planning activities such as organizing events, preparing marketing
materials as well as editing documents if required.
• Conduct necessary marketing and products research to be more competitive in the market
• Provide ideas and suggestions to improve sales results, reputation and market share.
• Increase exposure though sales channels.
• Maintain updated technical product information and market trends
• Learn security technologies and concepts. Maintain in depth knowledge of ICD's standard
• Products and systems, modern security concepts and products that are available on the world
• Assist with project management, site meetings, and client liaison where necessary.
Job ID: 146342479