Job Role
A Sales Coordinator supports the sales team by managing documentation, coordinating with clients, preparing reports, and ensuring smooth order processing. The role focuses on communication, follow-ups, scheduling, and assisting the team in achieving sales targets.
Key Responsibilities
- Coordinate with sales executives and support them in daily tasks.
- Handle client inquiries, follow-ups, and maintain customer relationships.
- Prepare quotations, sales orders, invoices, and other required documents.
- Maintain and update customer databases, lead lists, and CRM entries.
- Track orders from start to delivery and coordinate with logistics/operations teams.
- Prepare daily, weekly, and monthly sales reports for management.
- Schedule client meetings, calls, and appointments for the sales team.
- Assist in managing sales targets, monitoring performance, and updating status.
- Handle email communication, proposals, and presentations.
- Resolve customer issues or escalate them to the concerned team.
Required Skills
- Communication & Coordination Skills
- MS Excel / MS Office Proficiency
- CRM & Data Management
- Follow-up & Customer Service
- Documentation & Reporting
- Time Management
- Multitasking
- Team Collaboration
- Problem-Solving
- Attention to Detail