Skills:
Sales, Automobile, Car Sales, Automotive Sales, Communication, Negotiation,
Job Summary
The Sales Consultant will be responsible for generating sales, building strong customer relationships, and ensuring an excellent car-buying experience. The role requires understanding customer needs, showcasing the right vehicles, providing detailed product knowledge, and achieving monthly sales targets.
Key Responsibilities
- Greet customers and understand their vehicle requirements.
- Present, demonstrate, and explain product features, specifications, and pricing to customers.
- Assist customers in comparing different models and recommending suitable options.
- Conduct test drives and explain vehicle performance.
- Handle inquiries through walk-ins, calls, and digital leads.
- Negotiate pricing, financing, and other terms to close sales.
- Achieve monthly/quarterly sales targets as assigned by the dealership.
- Maintain strong product knowledge of all models, variants, and competitors.
- Ensure timely follow-up with potential and existing customers for repeat business and referrals.
- Process documentation, loan/insurance coordination, and vehicle delivery.
- Maintain accurate records of customer interactions and sales in CRM/DMS.
- Ensure customer satisfaction throughout the sales journey and after-sales support.
Key Skills & Competencies
- Strong communication and interpersonal skills.
- Negotiation and persuasion abilities.
- Customer-focused and relationship-building skills.
- Self-motivated and target-driven.
- Good knowledge of automobiles and passion for cars.
- Basic computer literacy (MS Office, CRM/DMS).
Qualifications & Experience
- Minimum: Graduate / Diploma in any discipline.
- Preferred: Degree in Sales/Marketing or Automotive Management.
- Experience: 1-3 years in automobile sales (freshers with excellent communication may also apply).
- Must hold a valid driving license.
