About Instantpay
Founded in 2013, Instantpay is a pioneer in the digital financial domain, committed to empowering businesses of all sizes with advanced banking and financial solutions. Our dynamic platform seamlessly integrates banking, payments, collections, expenses, and developer APIs, providing a comprehensive one-stop solution for modern financial needs.
Role Overview
We are looking for a dynamic and customer-focused CRM Sales Associate to manage customer relationships, handle customer inquiries, resolve issues, and drive sales growth. The ideal candidate will maintain strong client connections, identify new business opportunities, negotiate deals, and meet sales targets.
Job Responsibilities
- Develop and maintain strong, long-lasting relationships with a portfolio of customers.
- Serve as the main point of contact for customer inquiries, complaints, and issues.
- Address and resolve customer problems promptly and professionally.
- Identify new sales opportunities and prospects.
- Present and demonstrate products or services to potential clients.
- Negotiate contracts, terms, and pricing.
- Meet or exceed monthly or quarterly sales targets.
- Conduct follow-ups to ensure customer satisfaction.
- Collaborate with internal teams to ensure customer success and needs are met.
- Maintain accurate customer records and manage CRM software.
Qualifications And Skills
- Any Graduate degree
- Minimum 6 months to 1 year of experience in sales, customer service or a related field.
- Strong communication, interpersonal, and negotiation skills.
- Ability to handle multiple tasks, prioritise, and manage time effectively.
- Problem-solving skills and the ability to work both independently and as part of a team.
- Empathy and the ability to adapt communication style to different customers.
- Open to travel PAN India when required.
Languages Known: English & Hindi.
In addition, the candidate must be fluent in at least one of the following languages: Marathi, Gujarati, Tamil, Kannada, Telugu, Malayalam, Punjabi, Bengali or Assamese.
