Company Description
STRAIGHT DRIVE Sports & Leisure is a leader in designing, developing, and exporting cutting-edge sports and entertainment technologies. We specialize in innovative sports facilities and products such as Cricket Simulators, Soccer Robo Goalies, and Professional Cricket Bowling Machines. Passionate about sports and leisure, we are dedicated to delivering unparalleled cricket training experiences supported by constant innovation and breakthrough technology. Our commitment to quality and excellence solidifies our position as the market leader in the industry.
Role Description
This is a full-time, on-site role for a Sales and Support Coordinator located in Bengaluru. The primary responsibilities include managing customer interactions, ensuring satisfaction, assisting with inquiries, providing administrative support, and maintaining organized records. The role requires collaboration with both the sales and customer support teams to deliver exceptional service and streamline operational processes.
Qualifications
- Proficiency in Customer Service and a strong focus on Customer Satisfaction
- Excellent Communication skills to effectively liaise with clients and team members
- Strong Analytical Skills to evaluate data and resolve customer issues
- Experience in Administrative Assistance to maintain organized systems and processes
- Ability to multitask, prioritize, and manage time effectively in a dynamic work environment
- Previous experience in sales or user support roles is advantageous
- Proficiency in standard office software and tools
