Key Responsibilities1. Sales Online Channels
Amazon (B2C):
- Manage product listings (titles, bullets, descriptions, keywords)
- Coordinate with internal teams on pricing, stock availability, and offers
- Track sales performance, conversions, and basic metrics
- Support execution of promotions, deals, and seasonal campaigns
- Coordinate customer queries, reviews, and feedback insights
IndiaMART (B2B):
- Manage inbound enquiries and lead responses
- Qualify leads and coordinate follow-ups
- Maintain lead tracker and conversion reports
- Support quotation preparation and basic negotiation coordination
- Build relationships with repeat B2B buyers (hotels, corporates, retailers)
2. Marketing Support Online
- Assist in planning and executing digital marketing initiatives (Instagram, WhatsApp, email)
- Coordinate with designers/content creators for campaigns
- Support website updates, landing pages, and basic CRO improvements
- Track performance of campaigns and suggest improvements
- Assist in influencer collaborations or brand partnerships (if applicable)
3. Marketing Support Offline
- Assist in planning offline activations, exhibitions, pop-ups, or sampling initiatives
- Support venue or partner collaborations (hotels, restaurants, boutiques)
- Help create pitch materials, brochures, and sales collateral
- Collect market feedback and competitor insights
4. Strategy & Reporting
- Maintain weekly sales and lead reports
- Share customer insights, objections, and trends
- Contribute ideas for new channels, bundles, and promotions
- Support founder in identifying growth opportunities
Skills & Qualifications
Must-Have:
- 13 years experience in sales, e-commerce, or digital marketing
- Hands-on experience with Amazon Seller Central and/or IndiaMART
- Strong communication skills (written and verbal)
- Comfortable following up with leads and closing conversations
- Basic understanding of digital marketing and online sales funnels
- Organised, detail-oriented, and execution-focused
Good to Have:
- Experience in FMCG, lifestyle, gifting, or luxury brands
- Knowledge of SEO, keywords, or Amazon ads
- Experience working in a startup or small team
- Interest in branding, fragrances, or hospitality
What We're Looking For
- Someone proactive and ownership-driven
- Comfortable wearing multiple hats
- Sales-oriented but brand-sensitive
- Willing to learn and grow with the company
- Not afraid to suggest ideas and test new approaches
