Sales and Customer Support Representative

Role Responsibilities:

1. Respond to customer concerns regarding services or products
2. Make outbound calls to generate leads
3. Handle queries and resolve customer issues efficiently
4. Communicate clearly and convincingly across all shifts

Key Deliverables:

1. Ensure timely resolution of customer concerns
2. Achieve lead generation targets through cold calling
3. Maintain service quality in voice interactions
4. Support inbound and outbound process efficiency in Noida/Delhi region