Client Advisor
Acquisition Team
Looking for a trailblazing Concierge Extraordinaire to join our team!!
We are looking for a service-first sales professional, someone who finds genuine joy in helping others succeed, believes in building trust before closing sales, and is motivated to grow both impact and income. The ideal candidate is a team player with a strong ownership mindset, high empathy, and a hunger to achieve more while lifting others along the way. If you have exceptional communication skills with a flair for understanding diverse client needs especially from the USA, UK, and Canada and are ready to make an impact, we'd love to hear from you!
This role is perfect for someone who believes sales is not selling, but serving.
Who You Are
We are looking for someone who combines heart (service), head (problem solving), and hunger (growth mindset).
Key Responsibilities
Student Success & Support
- Act as a trusted guide for students by responding to their questions via chat, email, and calls across US and India hours.
- Ensure every interaction leaves students feeling supported, valued, and confident in their journey.
- Build long-term relationships rather than transactional conversations.
Service-Led Lead Conversion
- Connect with potential students with a consultative and service mindset rather than a pushy sales approach.
- Understand student goals deeply and recommend the right programs aligned with their needs.
- Convert leads through trust, care, and value-driven conversations.
- Create excitement and confidence in students about joining the program.
Student Engagement & Retention
- Proactively follow up with students to ensure satisfaction and progress.
- Identify concerns early and resolve them before they become issues.
- Focus on long-term student success, not just initial conversion.
Cross-Team Collaboration
- Work closely with product and engineering teams to share student feedback and improve experience.
- Partner with teacher operations to ensure timely reports, learning plans, and communication.
- Act as a bridge between students, teachers, and internal teams.
Real-Time Ownership
- Provide quick support during live sessions when required.
- Take ownership of problems and drive them to resolution instead of passing them along.
- Be someone the team can rely on during critical moments.
Core Qualities
- Service mindset – You genuinely enjoy helping people succeed.
- Sales hunger – You are motivated by performance, incentives, and earning growth.
- Team player – You celebrate team wins and support peers.
- Ownership attitude – You take responsibility instead of waiting for direction.
- Positive energy – You bring solutions, not complaints.
Additional Requirements
- Mid-senior individual contributor (not a people manager role).
- Comfortable working in US and India shifts.
- Ability to communicate naturally with US/UK/Canada audiences.
- Professional, dependable, and respectful team member.
- Willingness to experiment, improve, and innovate.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A supportive and dynamic team environment where innovation and creativity are encouraged.
How to Apply: If you meet these qualifications and are excited about the opportunity to make a difference in students lives, please submit your application today! We look forward to hearing from you.
