Position Title: Sales / Account Management (Digital IT and Engineering Solutions)
Location: Delhi - NCR
Role Overview
We are looking for an experienced and relationship-driven Sales Executive to manage and grow existing accounts as well as Hunt new Logos in the Enterprise accounts also some Govt./PSU accounts. This role requires a deep understanding of enterprise client needs, especially in the Digital IT services and Engineering and Embedded solutions consulting, experience in Govt./PSU accounts will be an added advantage
You will act as a trusted advisor to Enterprise stakeholders, driving account expansion through cross-selling, upselling, and value-based engagement.
Key Responsibilities
- Account Ownership: Manage Enterprise accounts (+Govt/PSU accounts), ensuring strong relationships with key stakeholders including CXOs, delivery heads, procurement, and IT leadership.
- Revenue Growth: Identify and execute upsell and cross-sell opportunities across business units and geographies within each account.
- Customer Success: Maintain high customer satisfaction by ensuring smooth delivery, resolving issues, and aligning solutions with business outcomes.
- Relationship Management: Build multi-threaded relationships within each Account, focusing on strategic engagement and long-term value creation.
- Collaboration: Work closely with delivery, pre-sales, solution architects, and marketing teams to create compelling proposals and presentations.
- Account Planning: Create and maintain strategic account plans with clear goals, stakeholder maps, and revenue forecasts.
- Governance and Reviews: Lead regular QBRs (Quarterly Business Reviews) and executive briefings with clients.
- Market Insight: Stay current on market trends, challenges, and shifts in outsourcing or capability center strategies.
Key Success Metrics
- Revenue growth (YoY) within assigned GIC accounts
- Customer satisfaction (CSAT/NPS)
- Expansion of footprint (number of business units served)
- Account retention and renewal rates
- Number of successful upsell/cross-sell deals
Why Join Us
- Opportunity to work with Fortune 500 GICs across global markets
- Influence the digital transformation journeys of world-class enterprises
- Collaborative and growth-driven work culture
- Competitive compensation and career progression opportunities
Qualifications
Educational qualification:
Preferred Qualifications
- Bachelor's degree in Engineering or MCA
- MBA or equivalent is a plus
Required Skills & Qualifications
- Experience: 1015 years in direct enterprise sales, account management, or client success rolespreferably in IT services, consulting, or SaaS companies.
- Govt/PSU Experience: Prior experience managing or selling to Govt./PSU will be an added advantage.
- Stakeholder Engagement: Proven ability to build trust with senior executives and influence decision-makers.
- Sales Acumen: Strong knowledge of sales processes, account farming techniques, and strategic account management.
- Analytical Thinking: Ability to identify growth areas through data analysis and customer insight.
- Communication: Excellent verbal, written, and presentation skills.
- Tools: Familiarity with CRM platforms , MS Office, and virtual sales collaboration tools.
