Sales Account Manager

The Sales Account Manager (SAM) is a key revenue-generating role responsible for driving the end-to-end sales cycle of Salesforce products and services. Acting as the bridge between clients, internal solution teams, and Salesforce stakeholders, the SAM is expected to build strong relationships, understand customer pain points, propose suitable Salesforce-based solutions, and close deals. The role is highly consultative and targets mid-market to enterprise clients across industry verticals.

Job Description

Job Title: Sales Account Manager. Revenue Target oriented. Communication. Location: Mumbai / Bangalore - India Reports To: Head of Sales Department: Enterprise Sales / Business Development Experience Required: 34 years in Salesforce / IT / SaaS / CRM enterprise sales Employment Type: Full-time

Overview: We are seeking an experienced and driven Sales Account Manager to join our Salesforce partner sales team. You will be responsible for acquiring new customers, growing existing accounts, and delivering revenue targets by positioning Salesforce solutions across multiple verticals. Your success will depend on your ability to develop client relationships, craft strategic account plans, and partner effectively with internal and Salesforce ecosystem stakeholders.

Key Roles & Responsibilities

• Own the full sales cycle from lead qualification to closure across assigned accounts
• Manage and grow a book of accounts, nurturing client relationships for repeat business
• Develop strategic account plans to map Salesforce solutions to client business objectives
• Collaborate with pre-sales consultants, delivery teams, and Salesforce AEs to craft winning proposals
• Maintain a strong understanding of Salesforce Cloud offerings (Sales, Service, Marketing, Commerce, etc.)
• Conduct discovery meetings, solution positioning, and executive-level presentations
• Work closely with Salesforce industry and segment teams to align go-to-market efforts
• Meet and exceed quarterly and annual revenue targets and sales activity targets
• Keep accurate records in Salesforce CRM: forecast, pipeline, opportunities, meetings
• Represent the company at Salesforce events, webinars, and industry forums

Key Performance Indicators (KPIs)

1. Quarterly revenue target

2. Number of new clients acquired / quarter

3. Pipeline coverage ratio

4. Proposal to closure win rate

5. Client retention / renewal rate

6. Strategic account engagement score

7. Average deal size

8. NPS Score

9. CRM hygiene & reporting compliance

Desired Skill Set

• Proven success in B2B enterprise software sales, preferably in Salesforce or cloud SaaS ecosystem
• Deep understanding of solution selling or consultative selling methodologies (SPIN, Challenger, MEDDIC)
• Strong business acumen and the ability to understand and translate client challenges into Salesforce solutions
• Effective communication and C-level negotiation skills
• Ability to collaborate cross-functionally with technical, delivery, and marketing teams
• Prior experience with Salesforce CRM, proposal tools, and B2B sales tech stack
• Industry-specific experience in sectors like BFSI, Manufacturing, Retail, Public Sector is a strong plus
• Bachelor's degree required, MBA or post-graduation in Sales/Marketing preferred