Job Title: SailPoint Identity Security Cloud (ISC) & NERM Engineer Epic Provisioning
Location - Hyderabad
Onsite - Monday to Friday
Full time
Summary:
We are seeking an experienced SailPoint ISC and NERM Engineer with hands-on expertise in Epic provisioning and healthcare identity workflows. The ideal candidate will be responsible for designing, configuring, implementing, and supporting Identity Governance & Administration (IGA) solutions across SailPoint's cloud ecosystem, with a focus on workforce, non-employee lifecycle management, and Epic access automation.
Key Responsibilities
SailPoint Identity Security Cloud (ISC)
- Design, implement, and support SailPoint ISC solutions for user lifecycle management, access request workflows, birthright provisioning, and automated onboarding/offboarding.
- Configure and maintain connectors, including Epic EHR, Azure AD, AD, and other enterprise applications.
- Develop and maintain custom rules, transformations, roles, policies, and identity profiles in ISC.
- Monitor and optimize IAM processes such as certification campaigns, access request flows, and separation-of-duties controls.
- Troubleshoot provisioning errors, integration issues, and service disruptions.
Non-Employee Risk Management (NERM)
- Implement and support SailPoint NERM for contractors, students, vendors, research staff, affiliates, and other non-employees.
- Configure NERM workflows for onboarding, approvals, sponsorship, compliance, and timely access removal.
- Build and manage non-employee identity profiles, forms, data ingestion systems, and integrations with HR/contractor management systems.
- Ensure governance, risk, and compliance standards for non-employee identities.
Epic Provisioning
- Implement automated provisioning and de-provisioning for Epic EMP, SER, DEP, and Subsystems.
- Integrate SailPoint with Epic's identity and security modules to fully automate role, template, and security class assignment.
- Partner with Epic analysts to design accurate role-based access aligned to clinical and operational workflows.
- Troubleshoot Epic identity issues, user mismatches, and provisioning failures.
General IAM Responsibilities
- Work closely with security, IT, HR, and compliance teams to align IAM strategy with organizational objectives.
- Assist with audits, governance documentation, access attestation, and regulatory reporting (HIPAA, SOX, ISO).
- Provide production support, root-cause analysis, and continuous improvement recommendations.
- Contribute to roadmap planning and upgrades across SailPoint modules.
Required Qualifications
- 37+ years of experience in Identity and Access Management (IAM).
- 25+ years hands-on experience with SailPoint Identity Security Cloud (ISC)
- Demonstrated experience with SailPoint NERM configuration and support
- Strong hands-on Epic provisioning experience, including:
- EMP / SER records
- Epic user templates
- Epic role/security class design
- Integration with IAM tools
- Proficiency with:
- REST APIs
- SCIM integrations
- Identity lifecycle automation
- Experience with Active Directory, Azure AD, SSO, MFA, and authentication services.
Preferred Skills
- SailPoint Professional/Engineer Certification.
- Experience with PowerShell, Python, or Java for identity automation.
- Healthcare industry experience (clinical or operational).
- Knowledge of ITIL framework and ticketing tools (ServiceNow, Jira).
- Experience with GRC, audit controls, and compliance frameworks.
Soft Skills
- Strong communication and documentation skills.
- Ability to work cross-functionally with clinical, business, and technology teams.
- Analytical mindset with strong troubleshooting capabilities.
- Ability to manage multiple priorities and meet deadlines.
