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Key Responsibilities:
Work with business teams toidentify automation opportunitiesand define requirements.
Conductprocess assessmentsto evaluate feasibility and ROI for automation.
Documentdetailed process workflows, business rules, and exceptionsfor automation.
Collaborate with RPA engineers to translate business requirements intotechnical specifications.
Define and trackKPIs for automation success.
Ensure alignment withgovernance, compliance, and securitystandards.
SupportUAT (User Acceptance Testing)and assist in bot deployment.
Provide training support to business users.
Work in anAgile environment, driving iterative improvements in RPA delivery.
Required Skills Qualifications:
6+ years of experienceas a Business Analyst, with at least2 years in RPA projects.
Strong knowledge ofAutomation Anywhere (AA)and RPA best practices.
Experience inprocess discovery, mapping, and optimization.
Ability to analyzeROI and business impactof automation initiatives.
Experience working in anAgile RPA delivery model.
Strong understanding ofintegration challenges with legacy systems.
Excellent communication, stakeholder management, and documentation skills.
Proficiency in tools such asJIRA, Confluence, and process modeling tools (e.g., Visio, BPMN).
Exposure toAI/ML-enhanced automationandintelligent document processing (IDP).
Photon, a global leader in AI and digital solutions, helps clients accelerate AI adoption and embrace Digital Hyper-expansion® to ‘make tomorrow happen today’. We work with 40% of the Fortune 100, enabling them to stay agile and future-ready in an era of converging digital and AI boundaries. Powering billions of touch points a day, Photon combines AI management, digital innovation, product design thinking, and engineering excellence to drive lasting transformation for F500 clients. We employ several thousand people across dozens of countries.
Job ID: 109882419
