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RO Technician

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Job Description

Job Role: RO Technician

Job Description

  • Visit customer locations across Hyderabad to provide installation, troubleshooting, and technical support.
  • Attend and resolve assigned customer service tickets.
  • Install and configure Wi-Fi routers and internet devices.
  • Install, troubleshoot, and service RO/water purifier connections.
  • Diagnose and resolve connectivity, hardware, and installation-related issues.
  • Assist customers with mobile application setup and usage.
  • Ensure timely closure of service requests while maintaining quality customer service.
  • Maintain daily service reports and update ticket status accurately.
  • Communicate with customers professionally and explain technical issues and solutions clearly.

Daily Targets

  • Resolve a minimum of 10 service tickets per day.
  • Travel approximately 80–100 km per day to customer locations.

Required Qualifications

  • 12th Pass or above.
  • Prior experience in DTH, Broadband, Telecom, RO Service, or Field Service is preferred.
  • Freshers with basic technical knowledge can also apply.
  • Good communication and customer-handling skills.
  • Basic knowledge of smartphones and mobile applications.
  • Minimum English writing knowledge is mandatory.

Mandatory Requirements

  • Own two-wheeler (Bike).
  • Valid Driving License (DL).
  • Willingness to travel extensively within Hyderabad.
  • Ability to work independently in field locations.

Key Skills

  • Wi-Fi Installation
  • RO Installation & Servicing
  • Hardware Troubleshooting
  • Connectivity Troubleshooting
  • Customer Service
  • Mobile App Support
  • Technical Support
  • Field Service
  • Time Management
  • Customer Handling
  • Basic English Writing

Working Hours

  • 9–10 hours per day
  • Weekly Off: Any one day as a compensatory off.

Job Details

  • Location: Hyderabad
  • Work Area: All over Hyderabad
  • Employment Type: Full Time
  • Role / Category: Field Service Technician
  • Experience: Freshers and Experienced Candidates can apply
  • Education: 12th Pass or above

More Info

Job Type:
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About Company

Job ID: 153554385

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Hyderabad, India

Skills:

Filter Membrane ReplacementCustomer HandlingPreventive Maintenancefield serviceTroubleshooting RepairPump MaintenanceRO Water Purifier InstallationRO System ServicingBasic Plumbing Knowledge

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