Job Summary:
The Wealth Manager is responsible for managing High Net-Worth Individual (HNI) clients by offering tailored banking and investment solutions. The role focuses on deepening client relationships, increasing wallet share, and achieving business growth across liabilities, assets, and investment products, while ensuring superior customer experience and compliance.
Key Responsibilities:
Relationship Management:
- Manage banking and investment relationships of HNI clients.
- Drive overall growth in liabilities and investment business.
- Develop and expand customer relationships with service levels that exceed client expectations.
- Identify and tap additional revenue opportunities in current and potential relationships.
- Proactively sell the full range of retail and commercial banking products.
Business Development:
- Generate incremental business across multiple products: liabilities, retail assets, business banking, FOREX, credit cards, investments, etc.
- Increase CASA balances through deepening and acquisition strategies.
- Drive higher product and channel penetration to maximize wallet share.
Customer Engagement:
- Ensure portfolio quality through regular client interactions and relationship value maintenance.
- Act as the face of the bank and the first point of contact for client servicing and sales satisfaction.
Investment Advisory:
- Conduct financial planning and investment advisory tailored to HNI clients.
- Drive revenue through fee-based products like mutual funds, insurance, and structured investments.
Process & Audit Compliance:
- Ensure all sales activities and client interactions are documented as per organizational process.
- Profile clients thoroughly and align products to their financial goals in line with compliance norms.
