The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bankwhich offers CVCE Loans to all categories of customers Pan India.
About the Role:
Area Sales Manager leads their team of Sales Managers and is responsible for expansion of business in the area to achieve Commercial vehicle loans volumes with a balanced mix of new and used CV asset funding with optimal channel mix. The incumbent will be responsible for the guide their team and ensure productivity of all on roll and off roll resources to achieve targets of all key metrics.
Details of the Role:
Department
Retail Lending
Grade
M/ SM/ AVP
Sub-Department
RL- Wheels
Reporting (Business)
SM/ AVP/ VP
Location
Mumbai
Reporting (Matrix)
Key Responsibilities:
Business Goals & Profitability
Responsible for driving volume targets of CV loans Business in the area ensuring right business mix of New and Used with required channel mix, yield, fee and productivity of each Sales Manager
Responsible for driving PDD collection and ensuring that thresholds are not breached
Ensure risk and compliance through timely and satisfactory closure of all regulatory points
Establish relationship and enhance engagement with customers and channels by joint visits with Sales Managers
Adoption of Siddhi Application to enhance efficiency in Sales Team
Each relationship to be pitched with liability relationship and getting SI from existing and opening of new accounts
Ensure all day-to-day transactional issues are resolved for smooth processing of cases
Improve contribution of PSL in portfolio
Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight.
Make Axis Bank the financier of first choice by ensuring best in class TAT
Responsible to increase customer retention and engagement to improve Net Promoter Score and customer satisfaction.
Ensure minimum SM attrition by regular counselling and feedback
Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments
Audit, Compliance, and Risk Management
Sales and Channel Development
Customer Experience
Collaboration and People Priorities
Qualifications:
Graduation/post-graduation from a recognized institute
4+ years of work experience (secured loans preferred)
Role Proficiencies:
Strong sales orientation
Proficiency in managing clients, partner relationships, diverse stakeholders
Ability to align with objectives and new initiatives of the bank
Skill in managing team efficiently and productively
Competence in managing within a dynamic, priority-setting environment
