- Primary interface for ECBO BPS Clusters & Clients on Process Risk Reviews / Inherent Risk Reviews (Audits) and Risk assessments.
- Leading audits with end-to-end ownership of audit planning, work allocation, fieldwork, and report issuance.
- Identification of Risks across Operational, Contractual & Data Security, Categorization of risks and Vulnerabilities across delivery and support functions.
- Effectively evaluating the materiality of issues and recommending effective control measures /process improvements to control the residual risks.
- Preparing comprehensive audit reports and presenting to Senior leadership, and clients (as and when required).
- Effectively carry out independent root cause analysis and investigations for errors & risk events reported.
- Ongoing tracking and validation of Corrective / Preventive actions for risk mitigation.
- Sharing best practices and creating risk awareness among delivery leaders as part of audits and assessments.
- Communicating with Senior Leadership, Customer Leads, Delivery units, Peers, DERM team members
- Interacting with Support teams (HR, IT, ISM, Admin)
Education/Certification/Experience Requirements
- Experience in audit /risk management domain.
- Functional/ operational experience in ECBO BPS domain specially F&A
- Min 5 years of experience in ECBO Operations/ Risk Management and 18 months in the current role.
- CAs/MBAs Preferred
Key Skills:
a) Min 5 years of experience in ECBO Operations/ Risk Management
b) Leading audits with end-to-end ownership of audit planning, work allocation
c) Any Graduate