Description
Role : E-commerce QA Specialist
We are seeking a detail-oriented E-commerce QA Specialist to validate and ensure the functional accuracy of our e-commerce systems.
You will drive quality assurance across the entire customer journey-testing workflows, conducting UAT, and collaborating with cross-functional teams.
Key Responsibilities
- Perform end-to-end functional testing of e-commerce modules : browsing, product search, cart, checkout, payments, and order tracking.
- Conduct User Acceptance Testing (UAT) with business stakeholders before every release.
- Identify, document, and track defects, collaborating with developers for timely resolution.
- Validate integrations with external systems, including ERP, CRM, payment gateways, and logistics platforms.
- Create and maintain test cases, scenarios, regression suites, and validation scripts.
- Participate in release validation, smoke testing, and post-production verification.
Business & Functional Analysis
- Translate business requirements into actionable and testable use cases.
- Collaborate with business teams to gather requirements; create BRDs and FSDs.
- Ensure comprehensive functional coverage for all user journeys and scenarios.
Collaboration & Process Improvement
- Contribute actively in sprint planning, demos, standups, and retrospectives.
- Provide process improvement suggestions to drive QA quality and efficiency.
- Prepare detailed test summary reports, defect metrics, and traceability matrices.
- Support release readiness reviews with thorough documentation.
Required Skills & Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related discipline.
- 2-5 years of QA or functional testing experience in e-commerce platforms.
- Hands-on expertise in Shopify, Salesforce Commerce Cloud, WooCommerce, Magento, or custom-built systems.
- Strong knowledge of API testing, data validation, and integration workflows.
- Ability to write and manage test cases, BRDs, FSDs, and UAT documentation.
- Analytical mindset focused on delivering top-notch user experiences.
Preferred Skills
- Familiarity with agile development and sprint-based QA processes.
- Experience with test management tools (e., JIRA, TestRail, Zephyr).
- Excellent communication and cross-team collaboration skills
(ref:hirist.tech)
