Retail Store Sales Associate

Eluno is a premium eyewear brand reimagining luxury eyewear for the modern Indian consumer. Backed by top investors, we're building India's go-to destination for design-first, fashion-forward eyewear.

We're looking for enthusiastic Retail Store Associate (Stylists / Sales Associates) who can deliver a warm, high-quality, and fashion-forward customer experience. As the face of Eluno in our stores, you'll guide customers through frame styling, assist with selections, and ensure every interaction reflects our premium brand ethos.

• Welcome customers and create a friendly, premium store experience
• Understand customer preferences and guide them through frame styling & selection
• Assist in the eye-checkup flow by coordinating with the optometrist and preparing frames
• Explain product features, materials, lens options, and brand story with clarity
• Maintain store hygiene, visual merchandising, and product displays
• Handle billing, CRM data entry, and customer follow-up when needed
• Support inventory management: stock counts, replenishment, and product handling
• Ensure adherence to all store SOPs opening, closing, and daily checklists
• Resolve customer queries and ensure satisfaction throughout the journey

• Prior retail experience preferred (fashion, lifestyle, eyewear)
• Excellent communication and customer interaction skills
• Warm, confident, and well-presented someone who loves styling & fashion
• High ownership and a hands-on attitude
• Comfort with basic billing systems, POS, and CRM tools
• Ability to work in shifts, weekends, and fast-paced retail environments
• A positive attitude and willingness to learn

• Be part of a premium, fast-growing design-led brand
• Training in styling, customer experience, and product knowledge
• Growth opportunities across retail roles
• Competitive salary + incentives
• A culture focused on excellence, design, and customer delight